1. Information We Collect
We may collect information that you voluntarily submit through this website, including your name, email address, telephone number, preferred contact method, real estate interests, desired location, price range, timeline, and any message or details you provide.
We may also receive technical information automatically, such as browser type, device type, referring pages, approximate location, and website usage information, when analytics or hosting services are enabled.
2. How We Use Your Information
Information may be used to respond to your inquiry, provide requested real estate information or services, schedule or confirm appointments, send reminders, communicate schedule changes, provide property or transaction-related updates, maintain client records, improve website performance, and comply with legal or brokerage obligations.
3. Calls, Emails, and Text Messages
When you voluntarily check the consent box and submit a form, you agree that Juan Carlos Marcano Realtor, affiliated with eXp Realty, LLC may contact you by telephone call, email, and text message regarding real estate services. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchasing any property, goods, or services.
You may opt out of text messages at any time by replying “STOP.” You may request assistance by replying “HELP.” You may unsubscribe from marketing emails using the unsubscribe link in the email.
SMS Terms and Conditions
1. SMS Use
We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. Cancellation
You can cancel the SMS service at any time. Just text “STOP.” After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. Help
If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at juancarlos.marcano@exprealty.com.
4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
5. Message Charges and Frequency
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. Privacy
If you have any questions regarding privacy, please read our Privacy Policy: https://juancarlosmarcanorealtor.netlify.app/privacy .
4. No Sale or Marketing Sharing of Personal Information
Data will not be sold or shared with third parties for promotional or marketing purposes.
Mobile information, including phone numbers and SMS consent, will not be sold, rented, or shared with third parties or affiliates for promotional or marketing purposes.
5. Limited Service-Provider and Transaction Sharing
Information may be disclosed only when reasonably necessary to operate this website, provide services you request, coordinate a real estate transaction, comply with legal requirements, protect legal rights, or work with service providers acting on our behalf. Depending on your request, these parties may include website hosts, CRM providers, communications providers, transaction-management providers, lenders, title companies, inspectors, appraisers, attorneys, brokers, cooperating real estate professionals, and other service providers involved in your requested transaction or service.
Any sharing described in this section is for operational, service, compliance, or transaction purposes and not for the third party’s independent promotional or marketing use.
6. Cookies and Analytics
This website may use cookies or similar technologies to support functionality, remember preferences, measure website performance, and understand how visitors use the site. You may adjust your browser settings to limit cookies, although certain features may not function correctly.
7. Data Security
Reasonable administrative, technical, and organizational safeguards are used to protect information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
8. Data Retention
Information may be retained for as long as reasonably necessary to respond to your inquiry, provide requested services, maintain business and transaction records, satisfy brokerage or legal requirements, resolve disputes, and enforce agreements.
9. Your Choices and Requests
You may request access to, correction of, or deletion of personal information, subject to applicable legal, regulatory, brokerage, and record-retention requirements. To make a request, contact us using the information below.
10. Children’s Privacy
This website is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through this website.
11. External Links
This website may link to third-party websites. We are not responsible for the privacy practices, security, or content of those external sites.
12. Updates to This Policy
This Privacy Policy may be updated from time to time. The effective date shown at the top will identify the most recent version.
13. Contact Information
Phone number use: (469) 410-4198 is the registered business and legal contact number. (469) 263-1798 is the office number used for calls and text messaging.
Juan Carlos Marcano Realtor, affiliated with eXp Realty, LLC
Business / legal phone: (469) 410-4198
Office: (469) 263-1798
Email: juancarlos.marcano@exprealty.com
Texas Real Estate License: 827665
Texas Real Estate Disclosures
Information About Brokerage Services
Consumer Protection Notice